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X-WR-CALNAME:Values Before Variables: Why HCI Should Design “Boring” Di
 gital Health Infrastructure
BEGIN:VEVENT
UID:alt-britchi-designing-otherwise-power-values-and-consequences-values-be
 fore-variables-why-hci-should-design@britchi.uk
DTSTAMP:20261014T154232Z
DTSTART:20261103T121000Z
DTEND:20261103T122000Z
SUMMARY:Values Before Variables: Why HCI Should Design “Boring” Digital
  Health Infrastructure
DESCRIPTION:BritCHI 2026 · alt.britchi: Designing Otherwise: Power\, Value
 s and Consequences\nGuy\, Summerton\, Williams\, Boulos\, Marshall\, O'Kan
 e\nHuman-Computer Interaction (HCI) in digital health frequently focuses o
 n designing decision aids and interfaces to solve complex frictions. Yet\,
  in paediatric type 1 diabetes\, deploying a beautifully designed Shared D
 ecision Making (SDM) tool into rigid\, linear clinical pathways leads to a
 n illusion of choice. Our objective is to provoke the HCI community to loo
 k beyond the user interface and engage with the messy\, “boring” hidde
 n work of clinical service design by establishing a continuous\, values-ba
 sed SDM architecture. Co-design with 90 young people\, their families and 
 healthcare team took place within a hectic clinical environment\, blending
  methodologies in response to resources and needs. A “Dual-Loop” archi
 tecture replaced a conventional pathway: an initial cycle ensuring values 
 precede choice\, followed by ongoing optimisation accommodating shifting c
 linical and personal realities. The dual-loop changed behaviours: 38% of f
 amilies reconsidered their initial technology choice\, shifting away from 
 assumption-based decisions to those matching their values. HCI must stop t
 reating clinical workflows as unchangeable or out of scope. Rigid clinical
  norms and activities can be separated and rebuilt as adaptable systems th
 at survive the messy realities of young lives. The Dual-Loop generates spa
 ce for effective communication and sustainable technology adoption\, trans
 ferable to other self-managed chronic conditions.
LOCATION:Brunel University London\, Kingston Lane\, Uxbridge UB8 3PH
URL:https://www.britchi.uk/programme/schedule/alt-britchi-designing-otherwi
 se-power-values-and-consequences/
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