BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//BritCHI//Schedule//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Conversational Interfaces Reshape What People Ask of Place
BEGIN:VEVENT
UID:paper-session-3-digital-social-life-conversational-interfaces-reshape-w
 hat-people-ask@britchi.uk
DTSTAMP:20261014T154232Z
DTSTART:20261102T161000Z
DTEND:20261102T162000Z
SUMMARY:Conversational Interfaces Reshape What People Ask of Place
DESCRIPTION:BritCHI 2026 · Paper Session 3: Digital Social Life\nIlyankou\
 , Cavazzi\, Haworth\nConversational interfaces are displacing the search b
 ar\, but a chatbot is not a neutral conduit: what a system appears able to
  do shapes what users ask of it. We test this for queries with geospatial 
 intent\, which constitute a persistent share of information-seeking behavi
 our. We apply query log analysis to 423\,142 first turns from three public
  chatbot corpora (WildChat\, ShareChat\, LMSYS-Chat-1M)\, using the same c
 lassifier and clustering pipeline as a prior 1M-query web-search taxonomy\
 , and restricting analysis to short first turns so any difference is a con
 servative lower bound. We find that the factual-lookup core persists: peop
 le still ask chatbots for capitals\, distances\, and boundaries. But the l
 argest conversational geospatial behaviour is one a search bar cannot supp
 ort: users ask the system to compose place-grounded text rather than retri
 eve or evaluate place-facts\, and treat the chatbot as a trip planner with
  complex constraints. Current geospatial benchmarks\, weighted towards fac
 tual recall\, are not equipped to evaluate this behaviour. We release our 
 code and taxonomy for reproducibility.
LOCATION:Brunel University London\, Kingston Lane\, Uxbridge UB8 3PH
URL:https://www.britchi.uk/programme/schedule/paper-session-3-digital-socia
 l-life/
END:VEVENT
END:VCALENDAR